Executive Concierge Security
Contact us & let our security services give you the peace of mind you deserve.
Your safety is our number one priority. As a building manager, business owner or commercial developer, you have multiple priorities to achieve: ensuring the safety of tenants, staff and guests; efficiently managing front entrance-related responsibilities; keeping the building well-maintained; and, of course, protecting your brand reputation.
Our executive concierge security services are designed for just this purpose. We provide corporations, luxury properties, and residential condominiums with highly trained, courteous professionals who have experience in the security field but are not dressed in traditional security uniforms. Wearing business suits, they bring a more subtle, yet highly professional presence to your building without sacrificing the competence and training of uniformed security guards.
While their first obligation is protecting your building and its occupants from security incidents, vandalism, and other emergencies, our concierges also act as a host for your business. They are able to monitor access to the building, handle deliveries, answer visitor questions and work with your team to keep the building well-maintained.
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Safety & Security
Our security concierges are the first line of defense in providing security and restricting access. With training in specialties such as use of force, professional communication skills, and first aid, they are trained to watch for and act upon suspicious behaviors. For you more prestigious clients or residents, our services offer personnel that are also trained for personal protection. All our personnel will receive 911 emergency training, specific to your site, that involve elevated crisis situations (e.g. active shooter, bomb threats)
Following your unique protocols, they screen visitors, prevent unauthorized individuals from entering the premises, sign guests in and out, and remove anyone who is causing a disturbance in a direct, professional manner. Their duties also include patrolling the grounds, checking key areas (e.g., mechanical, electrical rooms, parking lot), and being prepared for unexpected emergencies such as fires or waterline breaks.
Lobby Management
It’s inefficient to have a security professional available 24/7 but not be consistently utilized, so we have recruited a team of security professionals who are equipped to manage a range of other lobby-oriented tasks. Our officers will welcome and sign-in guests as they arrive, provide directions to visitors, receive and release deliveries, and greet contractors.
Building Caretaker
Our executive concierge professionals help you protect your capital investments by assisting your trade technicians with regular inspection patrols and monitoring. They will even record readings for key systems, for example, ensuring the temperature in your data center isn’t too high or periodically inspecting the HVAC equipment. If a problem arises, they will quickly alert other team members to mitigate the problem.
Reputation
With so much volatility in the world, tragedy can strike at a moment’s notice. And while we can never predict what tomorrow will bring, having an IPG executive concierge security professional in charge of your operations will greatly improve the odds that you’ll come out of it with your reputation intact. Our professionals are often the first people guests and tenants of your property see, and since first impressions count, we are highly selective in who we appoint to these critical positions.
Accountability
As part of our white-glove concierge services, we provide you with regular reports on the activities, incidents and status of your building. These reports give you insight into what’s happening on a day-to-day basis, and they provide peace of mind to your board and tenants that your property and the people in it are in good hands.
Concierge Services
- Manage Facility Security
- Oversee Tenant, Guest and Staff Security
- Control Access to the Building
- Handle Deliveries
- Meet Contractors and Other Scheduled Visitors
- Patrol the Building (External and Internal)
- Monitor Building Systems
- Greet and Direct Guests
- Handle Emergency Situations
- Produce Regular Reports
- Provide the Professional "Face" of Your Building